Expert Computer & Apple Mac Repairs in Poole & Bournemouth
Hi, I'm Paul. I'm a Senior Technical Expert with over 20 years of hands-on experience in high-end computer diagnostics and complex electronic repairs.
From my workshop in Poole, I personally handle every repair with the integrity and precision you'd expect from a seasoned technical professional. Whether it's a complex Mac logic board issue or a slow laptop, you get expert service without the high-street cost.
Paul Betteridge
Owner & Technical Expert
Start an Enquiry
Tell me about your device and symptoms using our secure online enquiry page.
Get Recommendations
I will personally review your issue and follow up with advice and clear parts options.
Drop-Off & Repair
Once I have reviewed the details, I will reply with the best next step and send drop-off instructions if workshop diagnostics are needed.
What I can help you with
From cracked screens to slow software, I handle all types of computer and laptop issues personally in my Poole-based workshop.
Computer Repairs
Diagnostic and repair services for all Windows desktop PCs and towers. I solve power issues, boot failures, and hardware crashes.
Laptop Repairs
Screen replacements, battery swaps, and keyboard repairs for all major laptop brands including Dell, HP, Lenovo, and ASUS.
Apple Mac repairs
I specialise in MacBook and iMac diagnostics and repairs. I can help with eligible out-of-warranty Apple Mac repairs.
SSD & RAM Upgrades
I can make your old computer feel brand new. SSD upgrades can increase speed by up to 10x for a fraction of the cost of a new machine.
Virus & Malware Removal
Is your computer acting strange? I perform deep cleans to remove spyware, ransomware, and performance-sapping malware.
Data Recovery
Lost files? Don't panic. I provide specialist data recovery and transfer services to help get your precious memories and documents back.
Interactive Repair Triage Tool
Unsure what is wrong? Select your device and symptoms below to triage your issue. I will personally review your enquiry and get back to you with estimated costs and advice.
Repair Triage & Enquiry
Step 1/3: Diagnose your issue
1. What kind of device is it?
Apple Specialist: MacBook & iMac Repairs
Many local shops won't touch Mac repairs or logic board issues. I've spent years specialising in Apple diagnostics. As an Apple Independent Repair Provider, I have the experience and resources to handle even the most complex out-of-warranty Mac issues.
Repair options explained: For eligible out-of-warranty repairs, I may be able to access Apple repair resources where appropriate. In practice, many MacBook and iMac repairs can be completed using high-quality replacement parts, which are often quicker to source and can offer a practical, cost-effective repair option. I will always discuss choices with you before any work goes ahead.
- I personally repair MacBook Pro, MacBook Air, and iMac hardware.
- Ability to access Apple repair resources and diagnostics where appropriate.
- I regularly help customers across Poole, Bournemouth and Dorset with specialist Apple Mac repair enquiries.
Why Dorset Trusts My Workshop
Personal Accountability
I handle every single repair myself. You aren't just a ticket number; you deal with me, the owner and technician, directly.
Technical Depth
With 20+ years of experience and being an Apple Independent Repair Provider, I see things other general shops miss.
Transparent Fixed Pricing
I provide honest advice. If a computer isn't worth fixing, I'll tell you straight away and help you move to a new system instead.
"I see these technical challenges every day. I know how critical your data and devices are, and I treat every repair with the same precision as if it were my own machine."
Expert Repairs in Poole & Across Dorset
I provide professional technical support across Poole, Bournemouth, Christchurch, Wimborne, Wareham, Blandford Forum, Swanage, Dorset. Wherever you are in the county, I am your local independent specialist.
Professional Support Plans
I can help monitor, maintain and back up your devices where supported, giving home users and small businesses a clearer way to reduce risk and get help when problems arise. My support plans provide extra protection and help reduce risks for home users and small businesses.
Managed Antivirus
Managed antivirus and remote security monitoring to help detect threats early and safeguard your machine where supported.
Cloud Backup Options
Automated cloud backup options. Regular backups significantly reduce data loss risk, though no backup system can guarantee 100% recovery.
Remote Assistance
Got a software issue? I can jump on your screen remotely where supported to help troubleshoot issues efficiently.
*Support plans subject to a fair usage policy. Managed services require a stable internet connection.
Frequently Asked Questions
How long do repairs usually take?
Most software jobs and upgrades are done in 24-48 hours. Hardware parts depend on stock, but I'll always give you a realistic timeline when I see the machine.
Do I need to submit an enquiry first?
Yes, please. I do not publish my workshop address directly online. Please complete my quick repair enquiry first so I can review the fault details. After reviewing your enquiry, I will confirm the most appropriate next step, whether that is workshop diagnostics, remote support, further advice, or another repair option.
Do you charge for diagnostics?
I charge a fixed diagnostic fee of £49 to cover the time taken to physically inspect and test the machine. This fee is deducted from your repair bill if you proceed with the work. Quick fixes (under 15 mins) are often covered by this initial charge.
Ready to get your computer fixed?
Don't struggle with a slow or broken computer. Let me help you today.