Remote Diagnosis & Workshop Repair Support

Get in touch with Paul

Have a general enquiry or want to discuss a managed support plan? Use the form below and I'll get back to you personally. For repair enquiries, please start with the repair triage form. I will review the details and reply with the best next step.

Send a Message

Landline Call

01202 805 000

Mon-Fri 9:00 - 17:30

WhatsApp Support

07507 213 850

Send photos / videos of issues

SMS Helpline

07507 213 850

Quick text enquiries

Workshop Location

Poole, Dorset

Full address on confirmed drop-off

Fastest Way

Need a Repair?

Starting a repair enquiry is the best way to get your device diagnosed. After reviewing your enquiry, I will confirm the most appropriate next step, whether that is workshop diagnostics, remote support, further advice, or another repair option.

Start a Repair Enquiry

Workshop Timelines:

Initial Diagnostics24-48 Hours
Common Part ReplacementNext Day
Logic Board / Component-Level3-5 Working Days
Workshop hours: Mon-Fri, 9:00 AM — 5:30 PM