Remote Diagnosis & Workshop Repair Support

Expert Virus & Malware Removal

"When you bring your infected machine to my Poole workshop, you’re dealing directly with me. I personally handle every diagnostic and repair to ensure your tech is back to its best." — Paul Betteridge

Why dealing directly with Paul matters:

  • Personal accountability on every repair
  • Clear pricing before repair work goes ahead
  • No 'technician jargon' — clear explanations
  • 20+ years of hardware repair experience
  • Work performed in my secure Poole workshop
  • Honest advice on repair vs replacement

Professional Virus & Malware Removal in Poole

Persistent malware, fake system warnings, and adware hijacks pose serious security risks to your personal identity and passwords. I perform deep, multiple-pass cleanings to strip infection chains completely.

I sanitise system files, verify security settings, and set up robust security tools. I take care around personal files during malware removal and can advise on managed antivirus, backup and safer browsing habits to reduce the risk of the problem returning.

Unsure what the issue is?

I can’t give guaranteed prices before I see the device because no two faults are identical. However, I can give you a professional recommendation based on your symptoms:

Repair Triage & Enquiry

Step 1/3: Diagnose your issue

1. What kind of device is it?

Ready to Fix?

Please complete my quick repair enquiry to check your options. I will review the fault details and send drop-off booking instructions.

Start Your Repair Enquiry

A £49 diagnostic fee applies to investigation work. This is deducted from your final repair bill if you proceed. Quick fixes (under 15 mins) are covered by this fee.


Workshop Guarantee

  • Repair by Paul (Owner)
  • £49 Diagnostic Fee*
  • Data Privacy Assured