Remote Diagnosis & Workshop Repair Support

Specialist Data Recovery & Disk Diagnostics

"When you bring your device to my Poole workshop, you’re dealing directly with me. I personally handle every diagnostic and repair to ensure your tech is back to its best." — Paul Betteridge

Why dealing directly with Paul matters:

  • Personal accountability on every repair
  • Clear pricing before repair work goes ahead
  • No 'technician jargon' — clear explanations
  • 20+ years of hardware repair experience
  • Work performed in my secure Poole workshop
  • Honest advice on repair vs replacement

Professional Data Recovery in Poole

Losing access to your personal family photos, financial sheets, or business files can be incredibly stressful. I specialise in recovery and migration from failing mechanical hard drives, damaged SSDs, and crashed computer systems.

I carefully assess the drive first, then use specialised hardware imaging tools to image and recover the data as safely as possible before transferring it to suitable storage. This helps reduce the risk of making the problem worse.

Unsure what the issue is?

I can’t give guaranteed prices before I see the device because no two faults are identical. However, I can give you a professional recommendation based on your symptoms:

Repair Triage & Enquiry

Step 1/3: Diagnose your issue

1. What kind of device is it?

Ready to Fix?

Please complete my quick repair enquiry to check your options. I will review the fault details and send drop-off booking instructions.

Start Your Repair Enquiry

A £49 diagnostic fee applies to investigation work. This is deducted from your final repair bill if you proceed. Quick fixes (under 15 mins) are covered by this fee.


Workshop Guarantee

  • Repair by Paul (Owner)
  • £49 Diagnostic Fee*
  • Data Privacy Assured